20 March 2007
I landed in Jakarta almost 11pm, which would be midnight, Singapore time.
This would be a overnighter for me, as my intention was to proceed to Pekanbaru, Riau. Pekanbaru is really much nearer to Singapore than Jakarta, but the domestic flights from Jakarta provided greater flexibility of travel than getting to Pekanbaru from Singapore. Thus, I had to put up in a hotel for the night so I could catch the morning flight to Pekanbaru.
The first time I stayed in the Sheraton Bandara some years ago when I was still in my previous employment, I did not have a good impression about the hotel. I had arrived past noon together with my colleague then, and we had hoped that we could check in immediately, but even though the hotel wasn't fully occupied, the hotel reception at that time refused us an early check in and insisted we wait till 2pm. That really ruin it for me as far as good service was concerned. It was obvious there were rooms available, because right on the dot at 2pm, magically, they allowed us to check in.
Armed with this bad memory of the service, I had refrained from staying at the Sheraton Bandara each time I came to Jakarta, even though my agent had suggested I should stay there for ease of pick up.My Brunei Airline flight BI 737 was mostly empty with so few passengers, you could run around the plane if you wanted to. It also meant the stewardesses were stricter in enforcing the belt-up rule whenever it came on. I had inadvertently not noticed that the seat belt sign had come on during a momentary turbulent point of the flight, and had gotten up to head to the washroom, only to be firmly, but politely, told to take my seat even before I could get to the aisle.
Anyway, on landing, I was the first at the door as I was seated really close to the exit door. That was a first for me. I had never sat so close to the main exit door before. The immigration line in Jakarta Airport was empty when I got to the counter, and this was again my first time breezing through Indonesian immigration without having to queue.When I got to the baggage collection belt, a couple of uniformed personnel approached me, and I mistook them for airport officials. When one of them asked me for my luggage tag, I gave it to him without question. It was only when he started to look out for my luggage that I realized he was a bell hop of sorts.
Now, this is a good lesson for me though. It is well worth the Rp10,000 tip to have one of these attendents help you with your luggage because after he had retrieved the luggages, he wheeled them for me on the trolley, whisking past customs without any hassle at all. Customs only requested for me to pass my laptop bag into the scanner. This is really quite a great way to be spared the frustrations of having to deal with customs, especially if you were carrying CDs, sample kits etc. Indonesia officials are known to be quite difficult with anything that they can possibly find reasons to charge you for. I shall remember to use that service every time I visit Jakarta from now on.
When I came out of the airport, I had thought I would have to get a cab, and at such a late hour, I was, honestly, not looking forward to that. Surprisingly, when I went to through the waiting area, I spotted a Sheraton Bandara sign being raised by the pick up service. I thought, hmm..I should approach the chap and see if I could get a ride to the hotel. I was quite surprised indeed to realize, later, that he was actually there to pick me up. I had not even book airport transfer service when I booked for the room online. However, I did state my flight number and all, but certainly did not expect any such consideration, thinking the expected time of arrival was merely hotel formality to have a record of the approximate time I would actually check in.When the driver mentioned my surname, I thought, well, mine was a common name, but who cares, I shall hop on and clarify later. I have no qualms paying for the service anyway.
During the ride I was feeling a little bad, wondering if I had stolen the ride from another guest who might be stuck at the airport. Since the hotel was only a 10-minute ride from the airport, I figured they could always return to pick up the right person later. At the check in, I asked about hotel transfer to the airport, and was told that it was complimentary. This got me wondering if airport transfer was also complimentary, and I asked only to have that confirmed, and plus, the reception also confirmed that they had arranged my airport transfer!
I was very pleased to realize that I had not stolen a ride, and that the hotel service was beyond my expectation.
The room was somewhat old, but still adequately maintained. It resembled a chalet rather than a typical hotel. It had a very resort feel to it. The hotel itself was situated on sprawling grounds. I remembered having a swim in their reasonably size pool.
All in all, I have to say that this Sheraton hotel in Jakarta gets my nod of approval and compares most favorably against the Sheraton Media Hotel that I'd stayed in some weeks ago.
Well worth repeated patronage if you are in Jakarta.